How To Import Contacts (Upload File Version)
In this guide, you’ll learn how to set up your contact groups by uploading an xls spreadsheet.
Step 1: Import Contacts
Click the “Import” button on the left-hand menu
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Step 2: Upload File
- Click the “Browse” button and search for your file
- Click the “Upload Contacts” button
If successful you should see a green bar at the top letting you know your contacts have been uploaded correctly.
The best way to ensure a successful file upload is to ensure that your spreadsheet has at least:
- Mobile Number Column
- Groups Column – The group column tells our system which contacts group you wish to add that mobile number to (see below for an example of the groups column).
Note: Sometimes the bar will say that the upload was successful but there was an error on a specific line(s) (ex. error on line#4) just check your spreadsheet and make sure that the number is correct or that there is an entry on that line.
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IMPORTANT
Read our FAQ guide on how to ensure the leading “0” is not removed HERE.
Step 3: Management/Export
Click the “Management/Export” button to go back to your contacts management interface.
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Step 4: Check Contacts
Check your contacts and make sure everything is correct.
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